How Chatbots and AI are Revolutionizing the eLearning industry

Introduction

The advent of technology has changed our lives in multiple ways. Now almost half the population completely rely on the latest technologies to get their daily chores done. From ordering food online to paying their bills via e-wallet apps and taking classes online, technology is everywhere. Talking about the education industry, in the last couple of years, we have seen a drastic shift from the traditional ways of education to modern learning.

Now, more than going to a classroom and study, students prefer studying online. It not only gives them an option to study at their preferred time slot but also study at their convenience. All they need is an active internet, and they can access education.

The market for eLearning app development is growing tremendously and so the demand for a proficient eLearning app development company. In the recent past, many new e-learning apps, developed using the latest technologies, have been launched into the market to make learning more fun and interactive. One such technology that is being used in the e-learning industry is AI-based Chatbots. Chatbots are not new but were mostly used in the e-commerce industry. Now, other industries are also recognizing the importance of this technology and hiring chatbot developers to create innovative solutions for their business.

Today in this article, we are going to discuss the importance of Artificial Intelligence in the e-learning industry and how AI-based chatbots are revolutionizing this industry. But before that, let us know a little more about Artificial Intelligence and Chatbots.

What is Artificial Intelligence?

For those who are still not aware of this term, Artificial Intelligence often referred to as human intelligence, is the ability of any hardware or software to act like a human and replicate their behavior like problem-solving skills, learning, and many more. Though most movies depict this technology via robots, it is not just about the robotic world.

AI is now widely used by many industries to bridge the gap between their consumers, and the e-learning industry is not far behind. There are many AI-based apps in the market that have leveled-up the eLearning experience. Students now are much smarter than before, and to meet their learning needs, learning institutes have to come up with something unique and advanced.

AI solutions help these e-learning institutes with:

• Increasing overall efficiency and Productivity
• Create future business plans
• Collaborate with new ventures
• Data Analysis

Statistics show that the market for Artificial Intelligence will grow into a $118.6 billion industry by 2025. Talking about smart eLearning apps, “Squirrel AI” is one of the best examples that makes learning fun. And seeing the success of this app, now more and more institutes and business owners are looking to hire a proficient Artificial Intelligence development company to get their own eLearning app developed.

What are AI-based Chatbots?

The term chatbot is not new. Chatbots are highly popular in the eCommerce business. Whether you want to shop for your favorite dress or order your favorite food, if anything goes wrong, there are high chances of chatbots solving your problems.

But in recent times, the demand for chatbot development services is rapidly increasing in the eLearning industry. People who are into eLearning app development are looking for ways to integrate AI-based chatbots to make learning more interactive and personalized. According to reports, approx. 85% of consumer interaction will be handled by chatbots by 2021.

Using AI, chatbot development companies create chatbots that are capable of understanding and communicating with humans. These chatbots not only help students solve their doubts but also help them in simple tasks like scheduling the lectures. They help institutes and eLearning apps to streamline their curriculum.

There are many reasons why people prefer using chatbots and some of them are listed below:

· Chatbots are known to reduce operational costs by 30%.

· Approx. 64% of internet users say that they love chatbots for their 24-hour service.

· Also, 37% of people feel that chatbots respond much quicker than humans.

These reasons are not just limited to corporate customers. Even students and teachers both find chatbots to be really beneficial. These days, every sector is moving towards digital transformation, and technologies like NLP, Machine Learning, Artificial Intelligence, and chatbots are the ones that twins with it. Now more and more EdTech companies, especially startups are implementing AI-based chatbots to meet the ever-increasing demands of the young and smart audience, and are always in search of a proficient chatbot development company that can turn help them in implementing their ideas.

Now that we know what Artificial Intelligence and AI-based chatbots are, let us see how these advanced technologies are shaping the future of the eLearning industry.

How Artificial Intelligence is transforming the eLearning Industry?

Although AI-based learning platforms are not that popular, many learning institutes are opting for this approach. It can completely change the eLearning landscape as these platforms have immense potential to impact the development of the eLearning industry in diverse ways.

So, here are some of the ways how AI is helping the education industry:

Personalized Learning

AI is the technology that is known to create a personalized experience for users, and hence, this is the main reason why learning institutes are looking to integrate this technology into their apps. Using AI, one can create smart eLearning solutions that can create personalized content for each user, and based on the previous history show the suggested videos and guides to study. It helps to create a platform that can track the learner’s progress and show the areas of improvement.

Creating Smart Content

One of the first things that make your eLearning app successful is the content. Students, these days, do not like to study reading boring old school content. Hence, institutes always lookout for a professional AI development company that can integrate AI into their eLearning apps. Using AI, these learning institutes can create smart content and convert them into interactive videos, audios, and digitalized guides.

Increased Accessibility

Since the inception of this technology, AI has been working on improving our lives. AI solutions are known to increase the accessibility and reach of education. Apps like Seeing AI enable blind people to see the world. Not only this app can read what is written but is also capable of recognizing products, describing what’s going on around you, and even describing the emotion that is on the person’s face. Similarly, AI-based eLearning apps can translate the language and make the content available for all, irrespective of the language barrier. These apps can also act as virtual voice assistants and increases access to learning.

Now that we have seen how AI is transforming the eLearning sector and why entrepreneurs who are into this business hire AI developers, let us move onto AI-based chatbots.

How AI-based chatbots are transforming the eLearning Industry?

Conversational chatbots are known to improve the user experience and create a personalized atmosphere for students. Schools, universities, and even corporate training institutes are now actively adopting AI-based chatbots as using them, students can now easily send their applications, get their classes scheduled and rescheduled, and a lot more.

So, let us see how chatbots are changing the future of eLearning:

Personalizing the Learning Experience

Conversational chatbots or AI-based chatbots help learners to walk through the whole learning process. Chatbots help make the learning interactive just like one-to-one classes and act as virtual training assistants. EdTech companies opt for chatbot development services and integrate these advanced chatbots into their learning management system as these chatbots can track the whole learning process, assign the assignments, assess the assignments, and a lot more. They can create personalized content for each student and hence improving their learning experience.

Streamline the Process

Chatbots, at some point, can be more useful than a human. Within a short span, they can go through a large amount of data and pull out useful information that can help them in communicating with students. Since they can go through so much information at a time and retain everything, they can answer most of the questions at a time, which is not possible for a human. However, it takes a lot to create such chatbots and you will need the best AI developers who can help you in creating interactive and conversational bots so that they can grab the specific information and deliver when required.

Customization

One of the most important benefits of using a chatbot is customization. Chatbots are equipped with NLP algorithms and ML, and hence they can easily analyze the patterns and change the learning style. There are many learner apps that offer various modes for example beginners or experts and based on the level of expertise, these advanced chatbots are capable of switching the modes. By analyzing and understanding the need of a learner they can switch the teaching tone, content, and teaching style.

Organize Assignments and Tests

Most institutes struggle with their assignment or test process and are always in search of ways to streamline it. They often find it difficult to keep a proper track of grades and results of each student and sometimes they also find it difficult to prepare a test for them. So, now with the advent of technology, or rather AI and chatbots, this problem is solved.

Chatbots are really helpful in preparing the tests for students based on their personal expertise and studying patterns. This way a customized test can be prepared for each student and they can be evaluated accordingly. Also, chatbots come really handy in evaluating thousands of test papers, which can sometimes be mundane for teachers. These learning institutes hire chatbot developers who can create a customized chatbot solution for them to suffice their purpose.

Ask Questions

Generally, we all have seen chatbots replying to our simple questions and solving our problems. But the more advanced chatbots can not only answer the questions but can also ask questions in return, just like Google Assistant. Most EdTech companies design their learning management systems in ways that students and learners can feel more connected. Based on user’s studying patterns they can create questionnaires to see their knowledge. Learners can also ask questions and get their doubts cleared.

Final Words

Technologies like Artificial Intelligence and chatbots can prove to be a game-changer in the eLearning industry if implemented correctly. The main benefits of getting AI and AI-based chatbots integrated into your LMS are easy accessibility, quicker response time, personalization, customization, and many more.

Chatbots are now capable of conducting online tests, write exams, evaluate those exams, and a lot more other advanced tasks. Using AI, these institutes can find out the learning pattern and analyze weak areas of each student. Both AI and chatbots in the eLearning sector are known to enhance the learning experience and deliver what students actually want.

They are known to provide real-time analytics which is really helpful in creating a strategy that is beneficial for both learner and the educator. If you are planning to get an eLearning solution developed, implementing AI and chatbot technology is worth investing in.